Privacy Policy

Effective Date: 18/07/2026

Welcome to LOWCART. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely by third-party payment providers)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Date and Time of Visits

  • Pages Viewed

  • Referring Website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Manage your account and purchases.

  • Improve our website, products, and services.

  • Send order confirmations, shipping updates, and service-related communications.

  • Send promotional emails and marketing communications (only where permitted or with your consent).

  • Detect and prevent fraud, unauthorized transactions, and security issues.

  • Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve website performance.

Cookies may be used to:

  • Remember your preferences and shopping cart.

  • Enable essential website functionality.

  • Analyze website traffic and visitor behavior.

  • Personalize content and promotions.

  • Improve website security and performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics providers

  • Marketing and email service providers

  • Customer support platforms

These service providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

5. Payment Information

We do not store your complete credit card, debit card, or other sensitive payment information on our servers. All payment transactions are processed securely through trusted third-party payment providers using industry-standard encryption and security measures.

6. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services.

  • Maintain business and financial records.

  • Resolve disputes.

  • Comply with applicable legal, tax, and regulatory obligations.

  • Enforce our agreements and policies.

8. Customer Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications by using the unsubscribe link or contacting us directly.

  • Request information regarding how your personal data is processed.

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Compliance with Applicable Laws

We process personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant legal requirements, where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: LOWCART
Email Address: lowcart88@gmail.com
Business Address: Chandralok, Scw road, Shivalika Complex, Deesa-Gujarat 385535

We will make reasonable efforts to respond to your inquiry as promptly as possible.